Consultants

Your Bespoke AI Assistant – Built to Support Your Practice, Not Replace Your Team

Having worked alongside over 400 Consultants, Clinics, and Private Hospital Groups over the last 30 years, we understand the real-world pressures and admin challenges of running a successful private practice.

We understand that Your Medical Secretary is the heart of your operation, a trusted and, knowledgeable ally. However, no matter how skilled or dedicated they are, they simply can’t be available around the clock.

It is clear that in recent years, patient expectations have changed. In today’s always-on culture, potential patients demand immediate responses, and won’t hesitate to move on if they don’t get one.

Over 40% of enquiries are made outside normal working hours. Many go to voicemail or a crowded inbox… and that patient often moves down the list of numbers and potentially books elsewhere.

This is exactly where your AI Assistant steps in.

A Smart, Personalised Extension of Your Practice

Your AI Assistant is designed to be your reliable backup, available 24/7 to ensure you never miss a new enquiry, no matter the time of day.

It doesn’t replace your secretary (We don’t offer this service, it just doesn’t sit well with our ethos or culture) it works alongside them, handling the overflow, evenings, weekends, or periods of leave, so your practice keeps running smoothly without compromising on patient experience.

It is knowledgeable, understands your practice and is specifically trained to be an extension to your team, it can answer queries and identify gaps in your diary and make provisional bookings, sending a transcript and contact details to your Medical Secretary.

Here’s How It Works:

  • Trained to your practice — your AI Assistant learns from your website, FAQs, and prompts to speak fluently and professionally in your tone.
  • Handles calls, chats, and web enquiries — 24/7, 365 days a year.
  • Filters enquiries — Only patients with valid referrals and appropriate clinical needs are advanced to the booking stage.
  • Provisional booking — Based on your live diary availability, your Assistant offers slots and books provisionally.
  • Instant transcripts — Every enquiry, call, and booking is logged and emailed directly to your inbox for review and confirmation.
  • Document collection — Patients can securely upload referral letters and key information as part of the triage.
  • Reminder system — Automated SMS and email appointment reminders reduce DNAs and improve conversion.

  • Fully GDPR compliant. There are NO compromises on the level of data security or the compliance of the system.

The Benefits for You:

  • Save time — no more chasing missed calls or trawling through inboxes.
  • Capture more patients — especially those who enquire outside of hours.
  • Support your team — reduce burnout, especially for part-time or multi-role secretaries.
  • Enhance your reputation — fast, professional responses make a strong first impression.

It is 100% Risk Free. We offer a Full Refund after 30 days if you don’t love the service and decide it is not for you.

Flexible Pricing to Suit Your Practice

  • £99/month + VAT – Unlimited use
  • OR Pay-as-you-go: £9.99/month + £9.99 + VAT per confirmed provisional booking
  • 30-day free trial, no setup fee, no contract

Ready to Level Up Your Practice?

Book a demo today to see how the AI Assistant works — or start your 30-day free trial with zero risk.

 

Try It free for 30 daysHow it works