Clinics

Your Bespoke AI Assistant – Built to Support Your Clinic, Not Replace Your Team

Having supported over 400 Consultants, Clinics, and Private Hospital Groups over the past 30 years, we understand the complex operational demands of running a busy private clinic or specialist group.

We also know that your medical secretarial team is central to your success - skilled, experienced, and trusted. But no matter how capable or committed they are, they can’t be everywhere at once.

Today’s patients expect immediate responses and seamless experiences. In fact, over 40% of enquiries are made outside of office hours, when phones are unanswered and inboxes fill up.

Research suggests that If a patient doesn’t get a reply, they often keep searching,  and potentially book elsewhere.

This is where your AI Assistant steps in.

A Smart, Personalised Extension of Your Clinic

Your AI Assistant is a reliable 24/7 support system that ensures no patient enquiry is missed, even during evenings, weekends, or when your team is stretched.

It doesn’t replace your staff - and that’s by design. We don't offer that, because we believe in enhancing human service, not replacing it. Instead, the AI works alongside your team, learning the unique structure, language, and preferences of your clinic to deliver consistent, high-quality responses.

Whether you're a single-specialty group or a large clinic with multiple consultants, your AI Assistant will be trained specifically for your service lines  able to answer relevant clinical FAQs, triage patients based on eligibility, and make provisional bookings, all while keeping your team in the loop.

Here’s How It Works:

  • Trained to your clinic - learns from your website, FAQs, and practice materials to mirror your tone and approach.
  • Handles calls, chats, and web enquiries - 24/7, 365 days a year, including voice calls using your preference of AI Agent.
  • Triage and filter - only patients with valid referrals and appropriate conditions are advanced to the booking stage.
  •  Provisional bookings - identifies real-time diary availability and books accordingly.
  •  Instant transcripts - all interactions are securely logged and sent to your secretarial team for confirmation.
  •  Referral uploads - patients can upload GP letters and supporting documentation securely before their consultation.
  •  Automated reminders - SMS and email appointment reminders to reduce DNAs.
  •  Fully GDPR compliant – No compromise, 100% Compliance

Why Clinics Choose Us:

  • Save admin time - cut out call-backs and inbox backlog.
  • Increase conversions - capture patients while they're ready to book.
  • Support your team - reduce pressure, especially for part-time or shared staff.
  • Strengthen your reputation - quick, professional communication matters.

Zero-Risk Trial. Transparent Pricing.

  • £99.99 + VAT month – Unlimited use across your clinic
  • OR Flexible model: £xx/month + £9.99 + VAT per confirmed booking
  • 30-day free trial – no contract, no setup fee, and a full refund if it’s not right for you.

Ready to Transform Patient Enquiries into Confirmed Consultations?

Schedule a live demo today to see the AI Assistant in action — or begin your free 30-day trial and experience the difference risk-free.

Try It free for 30 daysHow it works